The Customs Brokers Association of Ghana (CUBAG) has renewed its commitment to professional excellence, technology-driven operations, and strategic partnerships to support sustainable trade growth, following its 2025 Annual General Meeting (AGM) held in Koforidua.
The AGM, which brought together customs brokers, regulators, traditional authorities, and private sector partners, was held under the theme “Empowering Progress: CUBAG’s Commitment to People, Technology and Partnerships for Sustainable Growth.” The event underscored the association’s vision of strengthening Ghana’s trade ecosystem through innovation, capacity building, and collaboration.
Addressing the gathering, President of CUBAG, Nana Fredua Ofori-Atta, described the meeting as a significant milestone, marking the association’s third consecutive AGM and reflecting steady institutional progress for the 33-year-old professional body. He highlighted key achievements recorded during the year under review, including enhanced member welfare, strengthened advocacy efforts, and expanded training programmes aimed at improving professionalism within the customs brokerage industry.
“As customs brokers, we remain central to international trade. Our continued relevance will depend on deliberate investments in our people, innovative technology, and strong partnerships,” Nana Fredua Ofori-Atta stated.
Among the major welfare reforms announced was the successful rollout of a Group Life Welfare Insurance Policy for members. The policy has so far enrolled nearly 1,000 staff and over 300 directors, significantly improving social protection and benefits for members and their employees.
The CUBAG President also reported notable progress at the CUBAG Training Institute (CTI), which has trained more than 200 participants since 2024 through short courses and collaborative programmes. These initiatives have been undertaken in partnership with institutions such as the World Customs Organization (WCO), GIZ, Ghana Link Network Services, and the Ghana National Chamber of Commerce and Industry.
Touching on global trade developments, Nana Fredua Ofori-Atta noted that while international trade in 2025 has remained relatively resilient, rising tariffs, geopolitical tensions, and financial volatility continue to affect smaller firms and developing economies. He stressed the need for long-term strategic planning and resilience-building within the customs brokerage sector.
Delivering the keynote address, the Director of Operations at Ghana Link Network Services Limited, Raymond Amaglo, commended CUBAG for its instrumental role in the success of the Integrated Customs Management System (ICUMS), five years after its deployment. He described ICUMS as a product of resilience and partnership, noting that feedback and cooperation from customs brokers have been critical to system improvements, compliance, and operational efficiency.
“The success of ICUMS is inseparable from the professionalism of customs brokers. Digital transformation works best when people trust the system and work together,” Mr. Amaglo said.
He further announced the completion of an ultra-modern Tier-4 Data Centre, which is expected to deliver near-zero downtime, enhanced cybersecurity, and faster processing capacity in support of Ghana’s 24-hour economy agenda.
Representing the Commissioner of the Customs Division of the Ghana Revenue Authority (GRA) as the Special Guest of Honour, the Deputy Commissioner of Operations at Customs, Aaron Kanor, reaffirmed Customs’ recognition of CUBAG as a key partner in Ghana’s trade ecosystem. He noted that the AGM theme aligns closely with the Customs Division’s strategic direction and the national agenda for economic recovery and transformation.
“The role of customs brokers cannot be overstated. You serve as the bridge between importers, exporters, Customs, and other regulatory agencies. The accuracy of declarations, timeliness of submissions, and integrity of your work directly affect trade facilitation and revenue mobilisation,” Mr. Kanor stated.
He commended CUBAG for promoting competence, discipline, and ethical conduct among its members and encouraged brokers to continue prioritising training, particularly as customs processes become increasingly digitised. Mr. Kanor further urged members to support Customs’ revenue mobilisation drive through accurate valuation, proper classification, and full compliance with customs laws, stressing that customs revenue remains critical to national development.
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